Welcome to our support section. Here you will find the information to the most frequest topics.
If you would like help on something that is not listed here please email us at: support@ikonn.com

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Setting up your email address to an email client using POP3
You can use an email program – like Microsoft Outlook, Mozilla Thunderbird, Eudora or Apple Mail – to send and receive email from your mailboxes.
To do this, you need to add a new account to your email program. The exact way of doing this will vary depending on which program you use, but you usually need to find the add new email account option.

When adding a new email account, you’ll be asked to supply some details. Enter them as follows:
• Mail account type: POP3
• Incoming mail server (POP): pop.yourdomain or pop.webfusion.co.uk
• Outgoing mail server (SMTP): smtp.yourdomain or smtp.webfusion.co.uk

When adding a new email account, you’ll be asked to supply some details. Enter them as follows:
• Username: The username for the mailbox
• Password: The password for the mailbox

Make sure you choose the outgoing mail server requires authentication option.
Once you have entered the details, you can check they are correct by checking the account for email.
When you do this, messages should be downloaded into your email program.

Please note for full guides on how to set up your mail client please visit the appropriate link below:

Microsoft Outlook
Microsoft Outlook Express
Windows Live Mail
Thunderbird
Apple Mail

Setting up your email on an iPhone using POP3
The following links will show you how to setup email on your iPhone. Use your settings provided and ignore all other references.

Click here for 123-reg setup guide.
Click here for Webfusion setup guide.